Cancellation Policy

How do I cancel a summer camp I have registered for?

Summer camp deposits and installments are non-refundable and non-transferrable.

Worry Free - we want to reduce the stress of sign up so we charge the balance of camp in 4 installments (Feb, March 1, April 1, May 1). Once each partial installment has been charged, it becomes non-refundable. We are charging the balance in installments to make the economics easier for everyone. After April 1st, the full balance of summer camp is due upon registration.

If you would like to cancel prior to the next installment, please call us at 773-798-2012 or email us at support@kidssciencelabs.com, so we can stop future installment charges. Any previous camp installments that have already been charged are non-refundable.

If your summer plans have changed and you need to switch to another week of summer camp, that has a remaining spot available, please call us at 773-798-2012 and we will try to find another week that may work for your family. We want to make summer registration easy and fair to all our families.

Canceling a camp after a camp installment has been made can result in a forfeiture of your entire previous camp installments, but has the benefit that it will not require any future installment payments.

How do I cancel a day camp or week long camp that I have registered for?

We require at least 30 days notice before canceling a day camp or a week long camp, such as winter break or spring break. Each camp requires a non-refundable deposit ranging from $10 to $100 dollars at registration. The remaining balance is typically billed 15-30 days prior to the beginning of camp. Canceling a camp within 30 days can result in a forfeiture of your entire camp payment.   

Why do we have this policy?  When we reserve a spot for you, we are prohibiting others from signing up as we have limited space available.  Camp balances are non-transferable.  There are no day camp sick-day credits.

How do I cancel a birthday party?

We request at least 60 days notice before canceling parties.  Birthday parties include a non-refundable deposit to reserve your space.  Upon receiving notice of cancellation, we will make every effort to sell your time slot, unfortunately, the deposit is non-refundable.  The balance of the party will be charged the week prior.  If a party is cancelled, after the full balance has been charged, the party time has been reserved and the full balance becomes non-refundable.

What if my registration was not confirmed?

We make every attempt to assign you to the class of your choice. Sometimes classes may not be available based on capacity. If for any reason, your email or phone registration was not received, we apologize.  Just make us aware and we will provide an opportunity for your child to take a trial class and/or confirm their paid registration.