When you register for programs at KSL using our secure website, we do obtain information such as parent and guardian names, addresses, phone numbers, email addresses, allergy and information, names, and special consideration of our students.  Some of this information, as marked by an asterisk in online and in-person registration forms, is required to manage our operations, while other information is optional and provided to us on a voluntary basis to better understand how to serve you.  If you are uncomfortable providing any of this information, we ask that you contact us immediately or stop by our learning center to make alternative arrangements.  All customers are welcome to visit our website anonymously and instead register in person at any of our physical retail locations around the United States.

Kid Science Labs uses the information we collect for the purposes of understanding our customers and managing our business operations.  This includes using the voluntary emergency contact information in the unexpected circumstances where it might be needed to contact parents and alternative contacts provided for students. Generally, we do use your information to improve our service to customers, to improve our website, to provide periodic performance tracking on your child and her progress with KSL, and to send periodic emails or other forms of text messaging (non-spam related) to update you on our schedule, special offers, or clarify issues related to providing service to your child.  Under no circumstances, except where required by law, enforce our internet policies, or to protect the safety of our customers, do we sell, trade, lend, rent, or provide information to any third-parties. 

All parent and student registration information provided to us may be stored and encrypted on our internal systems, which can only be accessed with the proper key.  We otherwise do not retain personally identifiable information.  We do use non-personally identifiable information, such as which programs are preferred by different age demographics, for the purposes of understanding the effectiveness of marketing.  

By using our website, you are consenting to this privacy policy. 

If we decide to make any material changes to this privacy policy, those changes will be made on the website. This privacy policy is updated from time to time as necessary. To recieve the most recent policy, you can send an email to info@kidssciencelabs.com

  If you have any questions or reservations about our privacy policy, or suggestions for improving it to better protect our customers, we may be reached at the following address: Kids Science Labs  1801 S. Indiana Avenue Chicago, IL 60616 (773) 798-2012 www.kidssciencelabs.com

Summer camp deposits and installment payments are non-refundable and non-transferrable. After June 1st, camp reservations require 100% payment to reserve your spot in camp and are immediately non-refundable. We want to reduce the stress of sign up for summer camp, when possible, so we charge the balance of camp in 4 installments (Feb, March 1, April 1, May 1). Once each partial installment has been charged, it becomes non-refundable. We are charging the balance in installments to allow all customers to preserve part of their summer camp payment. Any After April 1st, the full balance of summer camp is due upon registration. If you would like to cancel prior to the next installment, please call us at 773 798-2012 or email us at support@kidssciencelabs.com, so we can stop future installment charges. Any previous camp installments that have already been charged are non-refundable. If your summer plans have changed and you need to switch to another week of summer camp, that has a remaining spot available, please call us at 773 557 7764 and we will try to find another week that may work for your family. Canceling a camp after a camp installment has been made can result in a forfeiture of your entire previous camp installments, but has the benefit that it will not require any future installment payments.

How do I cancel a day camp or week long camp that I have registered for? We require at least 30 days notice before canceling a day camp or a week long camp, such as winter break or spring break. Each camp requires a non-refundable deposit at the time of registration. The remaining balance is typically charged to the credit card on file, up to 30 days prior to the beginning of camp. Canceling a camp can result in a forfeiture of any camp payments that have been previously made. Why do we have this policy? When we reserve a spot for you, we are prohibiting others from signing up as we have limited space available. Camp balances are non-transferable. There are no day camp sick-day credits available at KSL.

We understand. Children sometimes get sick, plans change, and we all try our best to adapt. We offer flexible reschedule options to any available future party date & time at the center, if you are unable make your reserved date. You may upgrade your party up until 3 days prior to the event date. If you need to cancel, the deposit is non-refundable. If the cancellation is within 7 days of the event date, only an event credit is avialable that may be used for any other service at Kids Science Labs. If an acceptable date is not available, your family is welcome to use the balance charged for your party, for any other service at Kids Science labs within 12 months of the original scheduled date.

Student Code of Conduct Kids Science Labs wants to provide an opportunity for all kids to learn about the world of science around them in a fun and interactive way. All year long, we love to engage children to make them better problem solvers and critical thinkers. We want KSL to be a place where kids can come to ask the questions they have everyday, wonder “why”, make mistakes and innovate, and be inspired. This takes lots of effort and care from our team and our students. To support these goals we have a Student Code of Conduct to communicate consistent expectations for all our students and ensure a fun, collaborative, and enjoyable learning environment. Our Student Code of Conduct begins with two core rules to ensure the safety of our students and teachers - (1) Be Safe and (2) Have Fun. Our expectations for behavior and how we treat others flow from these two fundamental rules. At all times, students need to show appropriate behavior, actions, and communications in order to support a positive learning environment. Students physically harming another individual will be immediately removed from KSL activities, this is to ensure the safety of everyone in the center. By following the entirety of our Student Code of Conduct policy everyone can enjoy KSL and great hands-on science classes. We all make mistakes, that is part of life. We ask that we each take responsibility for our mistakes and work to be better We will try to communicate clearly to students and parents about challenging situations. Being with our students brings us great joy, but we do have constraints at times. It is not possible of us to devote a single resource for an individual child for an extended period of time (20 minutes+) during the day, as it precludes us from being with the other students There are actions which unfortunately result in us having to immediately remove someone from KSL activities (classes, camps, field trips). These include: Intent to harm someone, which can be another student, teacher, or oneself Behavior that impacts or significantly reduces the enjoyment of the class for other students. Intimidating, bullying, or intentionally causing stress to another student Repeatedly destroying projects belonging to other students or damaging KSL property. Repeatedly using inappropriate language while involved with KSL activities, in or around the center. Endangering oneself or other students (ex. using materials as a weapon, running into the street) As an easy reminder, we expect “GREAT” student conduct. G is for GOOD words and actions for ourselves, other students and staff. We do not say un-kind or inappropriate words at anytime. We are kind and caring toward others. We never physically hurt another student or teacher. We share KSL activity materials with each other when we are asked. R is for RESPECTING ourselves, other students and staff. We follow directions, which helps us remain safe. We listen to staff and other students. We respect the thoughts and ideas of others. We keep our hands and feet to ourselves. We clean up the classroom and KSL space. E is for EYES and EARS We remain in the area where KSL staff or parents can see or hear us. We are never alone with another student or teacher. A is for paying ATTENTION We pay attention to the activities in our class. We pay attention to the rules and expectations in class. We do our best even when we encounter challenges. We encourage and help other students. T is for TRUTH We do not lie / make up stories that are not true and tell them to other students staff or parents/caregivers. We want everyone to be able to enjoy the joy and innovation of Kids Science Labs. We ask that everyone follow common and reasonable expectations so that we all have a great experience. Students who violate our student code of conduct on more than one occasion will be asked to no longer participate in our programs. We have read the student code of conduct and explained it to our child(ren): Parent/Caregiver Signature: ________________________________________________________

If your school and/or group needs to reschdule your field trip, you are welcome to choose any available alternative future date, as long as its withing 12 months of the original scheduled date. Field Trip deposits and paid balances are non-refundable, once charged. Additoinally, if you change the number of attendees, within 7 days of the scheduled date, the original field trip balance is still due, as we have already made preparations including ordering science materials and reserving our teachers schedule to accomodate your Field Trip. To reschedule a field trip, email support@kidssciencelabs.com at your earliest convenience.

No. All children who participate in any drop-off program, must be able to safely and securely use the bathroom entirely on their own, without the assistance of any adults. Accidents may happen in camp, and if your child potentially may have a bathroom accident, during any of our programs, they should expect to have to change their clothes entirely on their own. For the safety of children, we ask that all students are not 100% able to go to the bathroom on their own, should not attend any of our programs that require drop-off, such as camps, parties, and field trips. KSL is not able to accomodate diaper changing, by its staff, at this time.

No. For the safety of all children and staf, all students, without exception must be dropped off and picked up inside Kids Science Labs by a registered parent or approved caregiver. All persons picking up should have the expectation that they may be asked to present a valid form of picture identification prior to picking up a child. Under no circumstances, for any of our programs, may a child be dropped off outside of our facility as we require the secure transfer by an adult for participation in any of our programs, including but not limited to birthday parties, camps, field trips, and classes.

Glad you asked. We offer at-school STEM Labs that unlock the curiosity with classes at schools, the best Science Summer Camps, Convenient Day-off Camps whenever school is out, the best Science Birthday Parties, NGSS-aligned Field Trips at KSL for PreK-8th grade. As of Fall 2024, we have not yet brought our wonderful classes back to our retail locations, post Covid-19, but we expect them to return soon. Until then, pleease enjoy our camps, parties, STEM Labs and Field Trips